1. The only independent PX event specific to Canadian healthcare
    The Canadian healthcare system faces a unique set of challenges and opportunities in achieving patient- and family-centred care. Take away tactics, seek inspiration, and source intelligence all directly relevant to your needs at the only event of its kind.
  2. Lessons learned from across the country to advance your PX
    Move past a purely engagement-focused approach and employ evidence-based methodologies to improve the patient experience. Gather new tools to empower yourself, your organization and your patients.
  3. Patients as partners every step of the way for meaningful changes
    Guided by an Advisory Board that includes patient representatives, this conference strives to incorporate the patient voice at every level. Hear from patients and professionals speaking together on their progress, and meet patient attendees who are working to make a difference.
  4. Cross-sector representation to strengthen continuum of care
    This event features a diverse program of presentations and case studies from acute, long-term, primary, home, and community care, as well as regional health authorities, legislators, researchers, and associations. Adopt strategies from other sectors and address your pain points.
  5. Interactive discussions and networking to spark your inspiration
    With over 10 hours of interactive content and networking breaks, this is your chance to share experiences with your peers, source new ideas, and make new connections. Break from your day-to-day to recharge your batteries and renew your commitment to PFCC!




Join thought leaders, experts and professionals from across North America at this unique event.

Healthcare Providers

Hospital, LTC, Home, Community, Primary

President | CEO | COO | VP | Director | Chief Nursing Executive | Project Manager | Head of Patient Experience / Care / Services / Engagement / Voice / Relations / Quality

Stakeholders in Patient Experience

Health Ministries | Industry Associations | Research Institutes | Health Authorities | Patient Advisors | Advocacy Groups

Solution Providers

Outcome & Patient Satisfaction Measurement Providers | Patient Experience & Healthcare Management Software Developers | Healthcare Technology Providers | Consultants