Engage Patients, Improve Patient Experience & Deliver on Key Patient Outcomes.

This is Canada’s premier national forum on Patient Experience, devoted to patients & healthcare professionals alike that are passionate about improving patient outcomes.

This summit brings you the most up-to-date information on new & important topics including: Physician Assisted-Dying (PAD) Legislation, Refugee Care, new standards for accreditation & the further improvement of Home & Palliative Care delivery.

10+Hours of Networking
10+Patient/Caregiver Speakers
5Provinces in Discussion
11Case Studies
2In-depth Workshops
    Hear Directly From:

  1. Mohammad Zubairi, Developmental Pediatrician, Holland Bloorview Kids Rehabilitation Hospital
  2. Cathy Bachner,, Patient Partner, Huron Perth Healthcare Alliance
  3. Louis Hugo Francescutti, Physician and Storyteller,
  4. Daniel Stolfi, Excutive Producer/Actor/Writer of “Cancer Can’t Dance Like This”, You & Me Entertainment
  5. Keith Taylor, Patient Advisor, Thunder Bay Regional Health Centre
  6. Sholom Glouberman,, Philospher in Residence & Founder, Baycrest Centre for Geriatric Care & Patients Canada
  7. Sally Beam, Ethicist and Policy Advisor, Sunnybrooke Health Sciences Centre
  8. Karen Born, Knowledge Lead Transition, Choosing Wisely Canada
  9. Stacey Ryan, Client Voice Liason, Visiting Homemaker Association

+ Many More!

See the topics up for discussion. Don’t miss out!
Download the Preview Agenda now by completing the form.

Source 10 approaches to your biggest areas for PX improvement:

  1. ROI in PX: Demonstrate value of PFCC to leadership and staff
  2. PAD Legislation: Communicate effectively and maintain trust
  3. Co-design: Source strategies from successful case studies
  4. Refugees: Improve care for new Canadians
  5. PREMs/PROMs: Tools and tactics to benchmark your performance
  6. Interprofessional Collaboration: Ensure continuity of care
  7. PFACs: Enable councils to contribute meaningfully in any sector
  8. Home and Community Care: Engage with hard-to-reach patients
  9. Senior Care: Decrease complications and increase satisfaction
  10. Staff Experience: Ingrain PFCC through staff engagement